Help for Email Setup and Problems

Call Our 24/7 Experts Now !

  • Why my email keeps saying authentication failed?

    Why my email keeps saying authentication failed?

    Your username must match your email address. Also, confirm your settings and try again.

  • Can't connect my email to Outlook?

    Can't connect my email to Outlook?

    Incorrect settings are the most common problem when connecting accounts.

  • Why email not showing up in my inbox?

    Why email not showing up in my inbox?

    Because of filters or forwarding, or because of POP and IMAP settings in other mail systems

  • Why do emails fail to send?

    Why do emails fail to send?

    It's usually because of incorrect SMTP server settings, or a firewall/antivirus blocking access.

  • Email server problems?

    Email server problems?

    ISP or network has a firewall that blocks connections.

  • How do I find lost emails?

    How do I find lost emails?

    Click the All Mail drop-down, then select Mail & Spam & Trash.

  • How do I fix my email on my Android?

    How do I fix my email on my Android?

    Troubleshoot incoming & outgoing settings by going to menu->accounts.

  • Can receive but not send emails on iPhone?

    Can receive but not send emails on iPhone?

    Tap on “SMTP” in the OUTGOING MAIL SERVER section. Troubleshoot.

  • Why IMAP server is not responding?

    Why IMAP server is not responding?

    Occurs due to bad email settings or a minor problem with the email server.

Call MCHelper 24×7 Email Support Phone Number

Experts are available 24/7 to handle email problem on any device

Email Not Working?

Unable to send receive emails because email is not working can be the most frustrating. This problem of email not working is faced by all types of device users be it Android phone or tablet or computer. In cases when a user has just an Android phone or tablet and uses just a single email to communicate to the outside world if they are unable to send receive email it becomes a major reason for them to feel very frustrated and let down by the phone or the email provider companies. For all such users who manage their important activities through email this guide will help you to calm down with some technical tips and simple steps. This basic email fix guide will take you through the basics of getting your mail back working properly. You need to first figure out what is causing this email problem of unable to send receive an email. As an email account holder, you need to first confirm your Internet connection is working. If your internet is working fine and you are able to go online try to make sure you’re using the correct email server settings. This is a slightly complicated step for those users who feel that they are not very tech-savvy. For all such people searching online for an email expert which can guide them through the steps is a better option. Such people can go online and type in the search box their queries like email problem, email errors or symptoms related to the email failure. It is a good way to get help. Various types of online help and support for any email problem are available. User can call the phone support number of their email providers or contact online email experts from hundreds of online services providing companies which are working independently.

As an email account holder if you are sure that you are punching in the correct password then you need to look into your Android phone or tablet or computer for any possible security conflict being caused by your firewall and/or antivirus software. If you are unable to decide how to do this diagnosis then, there are few things mentioned below you can do to fix it:
  • Restart the phone, tablet, or the computer on which you are trying to check your email.
  • Confirm your password is working by trying to sign-in to your email account.
  • Double-check that your email box isn’t full if you are able to sign-in but unable to send receive emails.
  • Take a look into your email outbox to confirm there is no email stuck there.
  • Close and reopen the browser to confirm if the slowing down of your browser is causing the email problem and the email error.
  • Check the status of the default email app. The default app used for checking mail on Android is called Gmail. It is optimized for checking Google’s Gmail email service but also has the ability to check mail from any other email provider.
  • The default app used for checking mail on iPhone iPad or Mac is called mail app. It is optimized for checking the default email service configured on your device.
  • If you are using email service provider apps like AOL email app, Yahoo email app, MSN mail app or Outlook email app then close the app and reopen to check if the mail starts working again. Users can also call their email service provider on their email customer support phone number to take help and support.
  • Still, if you can’t send receive the email then it may be possible you have got some technical problem with either your email, ISP, email app, or the emailing device like your phone, tablet, or computer.
  • As an email account user you should now try to reach for email support from your email provider, email app provider, or the device manufacturer on the tollfree number or chat support link available on these company websites.

Questions? Call us at 1-865-351-1009

"What sets us apart as a company is that we want to deal with anyone that has an email issue, regardless of any service provider you bought from. If you have an issue with an Email not working and come to us with your issue, we'll help you resolve your issue."
- US No.1 Tech Support Company | BBB Accredited Business

Email Not Working? Why

If you believe your email is not functioning, then you should have some of the specific information in order to fix it. This article provides you with a checklist of items that you must have in order to troubleshoot your issue. Once the information that is described in the following is gathered, proceed to the Contact Support page to submit your support request to mchelper email support assistance from email experts to help you get the email problem fixed. You can even visit your email service provider to get free assistance. There are third-party service providers as well with up to date technical knowledge to help you fix all types of email problems. There are many reasons why you might not be able to access an e-mail account.

To eliminate possible causes, go through the following checklist:
  • Make sure your Internet connection is working. For example, try to load a web site in your web browser.
  • Make sure the outgoing SMTP server for the e-mail account is set to, where represents your domain name.
  • Make sure you have enabled authentication for outgoing e-mail on the client.
  • Make sure you are using a complete e-mail address (for example, as the username for SMTP authentication.
  • Double check that your email box isn’t full. If it is, you won’t be able to send (or receive) emails until you make room.
  • Restart your computer: Sometimes, just restarting your computer may solve your email problem. Sometimes the file will need to be rebuilt and restarting the computer may simply rebuild the PST files ( In-case of Email Client, Outlook)

If you’ve gone through all of the above steps and still can’t get your email account to work on your device, please contact our 24×7 customer support number for My Computer Helper. We have access to some additional tools, and there might be an issue with your email account that we can solve. Call Email Support Phone Number: 1-865-351-1009

What our customers are saying

If we did not convince you, maybe a few words from our customers will!

This was a five star performance on Pawan's end. Just an excellent feller to work with. He's a fighter as am I and he corrected mistakes I made and I learned from him for the next time. GREAT GUY. I know he has probably worked for a while with you but he is a KEEPER. Thanks again Pawan
Ronald King
Ronald King
Sam has an incredibly positive can-do attitude and helped fix things I've been putting up with for years. Also solved my original issue with email which even Apple tech couldn't fix. Thank you!
Karen Pfitzinger
Karen Pfitzinger
David Wilson was most helpful. He understood my problem from the very beginning. Screen sharing is a plus. Makes everything easier. There was no hard sell. The services offered were explained in detail in easy to understand terms. I would recommend MCHelper to anyone. Thank you once again for your fast and excellent support. Stay safe and healthy.
Sally Merrison
Sally Merrison

Email Hack Support

If your friend tells you that you have been sending them strange emails or spamming their social media pages with posts that you aren’t likely to send, you’re probably already aware of what happened, your email account has been hacked. A hacked email account could lead to more grave complications, like fraud and other security and privacy invasions, which could affect your finances and repute. No need to panic, we can help. Call Us for 24/7 Support.

Service Disclaimers is an online technical support website of MC Helper is an independent service provider for support of computer software, hardware, and peripherals. MC Helper does not claim any affiliation with any product manufacturers or developers unless such relationship is expressly specified. The brand names and the pictures used in this website is only for reference purpose and customers are advised to contact the respective service provider first for all email related problems. Help and support for all email related problems are provided by the respective service provider for free. Suggestions made on this website is only for helping the user to understand the issue and it should not be considered as a troubleshooting step to fix the email not working related problem. MC Helper strongly suggests that any troubleshooting ( software and hardware ) should only be done under the strict supervision of an expert and anyone doing it on its own is doing it on his/her own risk and MC Helper should no way be held responsible for any loss of data, hardware, product or backup of the user. MC Helper support representatives only offer subscription-based services to users who choose to avail services from us. ALL BRAND NAMES AND TRADEMARKS USED IN OUR WEBSITE, ARE PURELY FOR REFERENTIAL PURPOSES, AND ARE THE PROPERTIES OF THEIR RESPECTIVE OWNERS.